Testimonials

My housemate and I received excellent service from Kirkham Gould as tenants.

Right from day one, Tom was helpful and efficient, explaining the terms of the contract, what we could expect from him and what we were expected to do in return. We treated our rental property like a real home, not just a rental to make a mess of, and in exchange Tom ensured that it was serviced as we would hope from a real home. He made it clear that if we ever needed anything, we could go straight to him - and when issues with the flat cropped up he was on hand to deal with them straightaway.

We were totally satisfied with the service we received, and we would recommend Kirkham Gould to fellow property hunters without hesitation - in fact, we already have recommended it to a friend!
Mr S Miles
Tenant
Tom, Matt and Kelly at Kirkham Gould found an ideal tenant for my property in Exeter. Through the whole process the team have been friendly, professional and work very hard to get things right. I have used several lettings agents in Exeter but have never come across a team so focused on delivering excellent customer satisfaction at a very competitive price.
Mr S Williams
Landlord
It is with great pleasure that I can offer a testimonial about the services offered by Eclipse Property. This company is owned and run by Tom Kirkham. I have known Tom in a professional capacity for some years and when he set up on his own, I watched him with great interest.

He looks after all my properties in Exeter, and always goes 'that extra mile' for his Clients. His Customer Service is excellent and he gives great care and attention to the tenant (s) he places into properties under his care, whether Managed or on a Letting Only basis - and as any Landlord would know this is essential, yet lacking by many Agents.

I run my own Residential Letting Agency in another part of the country, and thus, by default, must be one of the most demanding of customers - yet I have never found anything lacking in the service that Tom has given. He is a credit to the Profession

It is very reassuring to have Tom care for my properties.
SF
Landlady
We moved to Exeter with our family two months ago and needed to rent a comfortable and centrally located house. We contacted Eclipse Property and from the beginning everything went fantastically, Tom is a great professional who helped us with all the paperwork. We are very happy with our treatment and recommend Eclipse to anyone who is considering renting.
Mrs P Hermoso
Tenant
We received a friendly, professional service from Eclipse Property and would highly recommend them to anyone wanting to find somewhere to let.
Mr R Oster
Tenant
Attentive, pragmatic, helpful and proactive. Tom is a credit to professionalism and enthusiasm. I really couldn’t be happier with the service he has provided me over the last couple of years. Thank you.
Mr M Bond
Landlord
From first viewing to the day we moved in, Tom couldn’t have been more personable, professional and thorough. He kept us well informed throughout the tenant application process, was quick to solve any issues as they arose and on the day we moved in, made sure we had all the information we needed - even making a note of meter readings!

It has been refreshing to deal with a letting agent who is committed to providing a good service and be flexible to the needs of the tenant as well as the landlord – we wouldn’t hesitate in the slightest in recommending Tom and Eclipse.
Charlotte Gooding
Tenant
I am happy to recommend Tom and Eclipse as managing agents to anyone considering becoming a landlord. Tom is very personable, he made finding a suitable tenant remarkably straightforward and has kept me well informed throughout the whole process.
Mr I Martin
Landlord
I own a 1 bed flat in a nice area of Exeter which I have let out for several years now. I had been using a couple of long established Exeter rental agents but was dissatisfied with their confusing Tenant Find services which were full of unnecessary, and sometimes erroneous charges. I was looking for a new agent so I fired-off an enquiry email to Tom Kirkham at Eclipse. The same day I received a detailed response with a clear breakdown of all the costs plus an explanation of the Tenant Find service which made perfect sense, and included everything needed. Tom then came to visit the flat the next day and put together a great listing for Rightmove. I highly recommend Eclipse properties for a considerate, transparent, efficient, cost effective letting service. I now have a very nice tenant and feel secure that everything is in place. Eclipse do what they promise and do it well; they make letting easy for landlords.
Mr J Holdridge
Landlord
I live overseas and in choosing a property agent I need someone who is proactive, up front and an excellent communicator. Tom is all of these things. My property was let quickly (in comparison to previous experiences with other agents) and everything that needed to be done was done and more. The service provided was professional yet personal, meeting both the needs of tenant and landlord. I am absolutely certain I chose the right property agent for me. Eclipse is, without reservation, recommended!
Mrs K Howells
Landlord
I own a 3 bedroom terraced house in Exeter. I was using a well-established local agent to find suitable tenants for me. After struggling to let it for over 2 months and after receiving an appalling service from this agent I decided to give Tom Kirkham from Eclipse a call. Within 24 hours Tom had been to visit me at my property to take photos and details and offer his professional advice on price etc… The next day the property was advertised on the normal websites and viewings started almost straight away. From the time that I first contacted Tom the property was let within 2 weeks. Very professional and cost effective service and Tom is someone that you can rely on completely. Highly recommended.
Mr G Hughes-Williams
Landlord
The team at Eclipse Property have managed my properties for several years and I have always found them to be highly efficient, professional and prompt with both landlord and tenant requirements
Mr N Travers-Griffin
Landlord